luxury.host is not one chatbot. It is a coordinated team of AI agents - planners, checkers, guards, and specialists - each doing one job well, all working within the boundaries you set.
Begin your free trial →Real operations, not just chat: door codes provisioned, cleaners dispatched, check-ins sent, invoices raised.
One supervisor routes every request to the right specialist; background agents plan and verify every stay end-to-end.
Every consequential action is gated on your approval. WhatsApp buttons, one tap, full audit trail. Nothing silent that matters.
The background agents - working every reservation, every message, around the clock.
Every new booking gets its full task plan the moment it lands - access code, check-in message, cleaning, review request, each timed to the stay.
Before anything fires, it checks reality: PIN generated? Guest replied? Cleaner booked? All good - done. Not good - you get a WhatsApp with exactly what's missing.
Reads every guest message for language and mood, so replies land in the guest's language and a frustrated guest never gets a chirpy template.
Keeps tomorrow's vacant-night prices fresh, so you always know what an empty night would earn.
The specialists behind the chat - ask in plain words, approve with one tap.
Drafts guest replies from your house knowledge, in the guest's language - you approve, it sends.
Tasks, cleaning, supplies - “move tomorrow's checkout cleaning to 2pm” is one sentence, not five screens.
Revenue, payouts, invoices, city tax - ask in plain words, get the number with its source.
Check-in times, locks, guest details - the property record, conversationally.
Correct it once and it never makes that mistake again - corrections flow into every future reply.
Names, titles, listing copy - proposes, never touches your live listings.
The trust layer - nothing reaches a guest, a lock, or your automations without a check.
Reviews every message headed to a guest before it leaves. One exception it will never block: a guest's door code.
Watches edits to your automations so a typo can't quietly rewrite what every future guest receives.
A guest reports a problem - it proposes the fix to your phone. You approve or reject with one tap. It never acts alone.
Full technical detail per agent - triggers, autonomy, toggles - lives in the Agent Catalog.
Your team is ready to start tonight.
Begin your free trial →